Access Worldwide Communications, Inc. is a business process outsourcing (BPO) and marketing company. The Company offers sales, backoffice, information technology (IT) and communication services. Its services include inbound and outbound teleservices, multilingual capabilities, business to business (B-to-B) services, agent recruiting and training, reporting capabilities and technology platform services. It caters its products and services to telecommunications providers, insurance companies, financial institutions and consumer products companies. Its inbound and outbound services include customer service, 1st tier technical support, sales acquisition and processing, and third party verification. Its B-to-B services include customer care, customer acquisition, customer retention and win-back campaigns. Its Internet scripting and data management system stores various data and statistics in a structured query language (SQL) database and allows for variations of reporting criteria.
Insurance Information Technology Business To Business Information Technology Management Outsourcing Distribution Communication Services Sales Business Process Outsourcing Business Process Telecommunications Providers Inbound